Code of Conduct for Suppliers and Business Partners

NODU GmbH is committed to lawful, ethical, safe and sustainable business. This Supplier and Business Partner Code defines the minimum standards expected throughout our supply chain.

The Code applies to suppliers, manufacturers, service providers, agents and other partners and, where relevant, their subcontractors involved in products or services for NODU.

Partners must comply with all applicable laws in the countries in which they operate and with relevant EU market requirements, including product, customs, tax, competition, data-protection, labour and environmental law.

Products must be safe, fit for purpose and consistently meet agreed specifications. Quality controls, risk assessments and corrective-action processes must be documented. Known defects or safety risks must be reported immediately.

Electrical products must meet all applicable CE, conformity, safety, EMC, substance, WEEE and labelling requirements. Complete and authentic declarations, reports, technical files, instructions and traceability information must be supplied before market placement.

Packaging and food-contact products must use suitable, tested materials and comply with applicable food-contact and packaging rules. Declarations and test evidence must be accurate; migration, temperature, use and disposal information must be disclosed.

Components must use suitable materials and be designed and tested for the specified water quality, pressure, temperature and application. Installation, maintenance, replacement and performance information must be clear and substantiated.

Partners must maintain records identifying products, materials, production sites, batches, suppliers and relevant test documents and provide them promptly when requested.

NODU must be informed without delay of material or production changes, expiring or withdrawn certificates, non-conformities, complaints, incidents, recalls and authority enquiries. Changes require prior approval where agreed.

Partners must respect internationally recognised human rights. Child labour, forced labour, trafficking, discrimination, harassment and inhumane treatment are prohibited. Pay, working time, freedom of association and employment terms must meet applicable law.

Partners must provide a safe workplace, assess risks, train workers, provide protective equipment and maintain emergency, accident-reporting and prevention procedures.

Environmental laws must be observed. Energy, water, raw materials, emissions, waste and transport impacts should be measured and reduced where practicable; waste must be handled responsibly.

Chemicals and restricted substances must be lawfully sourced, labelled, stored, used and documented. Applicable REACH, RoHS and comparable restrictions and reporting duties must be met.

Partners must comply with competition and antitrust law. Price fixing, market sharing, bid manipulation, misuse of confidential information and other unfair practices are prohibited.

Bribery, corruption, facilitation payments, kickbacks and improper advantages are prohibited. Gifts and hospitality must be lawful, reasonable, transparent and unrelated to improper influence.

Actual or potential conflicts between personal interests and business decisions must be disclosed promptly and managed transparently.

Books, invoices, origin information, customs records and other business documents must be complete, accurate and truthful. Undisclosed payments and false records are prohibited.

Confidential and personal information must be protected against unauthorised access, use and disclosure and processed only for authorised, lawful purposes with appropriate security controls.

Partners must respect NODU’s and third parties’ intellectual property. Counterfeit products, unauthorised copying and misuse of trade marks, designs, documents or software are prohibited.

NODU may request reasonable evidence of compliance and, where justified, conduct or commission audits. Partners must cooperate and address identified deficiencies within an appropriate period.

Suspected violations must be investigated and corrected. Serious, repeated or unremedied violations may lead to suspension or termination of the business relationship and further legal action.

Partners and their employees may report suspected legal, ethical, safety, human-rights or environmental violations through NODU’s whistleblowing and complaints channels. Good-faith reports must not result in retaliation.

By entering or continuing a business relationship, partners acknowledge these principles and undertake to communicate relevant requirements within their own supply chain.

This Code supplements contracts and applicable law. Where requirements differ, the stricter lawful requirement applies. NODU may update the Code to reflect legal or operational developments.